NUGRAHA, A.; ROHIM, R.; CAHYO, D. N. Human resources development based on total quality management at Titik Balik Coffee Shop . Journal of Management Science (JMAS), [S. l.], v. 8, n. 1, p. 298–304, 2025. Disponível em: https://exsys.iocspublisher.org/index.php/JMAS/article/view/571. Acesso em: 24 may. 2026.