SULTONI, M. H.; SUDARMIATIN. Loyalty As Affecting Mediator Of Service Quality And Customer Satisfaction Towards Competitive Advantage. Journal of Management Science (JMAS), [S. l.], v. 4, n. 2, p. 39–42, 2021. Disponível em: https://exsys.iocspublisher.org/index.php/JMAS/article/view/103. Acesso em: 17 apr. 2026.