Factors affecting loyalty employees at Indonesia Sharia Banking Makassar Branch
Keywords:
loyality, employee, Sharia BankingAbstract
The development of the world of Islamic banking in Indonesia has experienced quite significant developments, almost all banks have an Islamic system that offers financial and investment products in different ways. This study emphasizes how the factors that cause employee loyalty to Indonesian Islamic Banks in the city of Makassar, The type of research conducted is descriptive quantitative. The population in this study are all employees who work >5 years at PT. Bank Syariah Indonesia Makassar Branch Office. The data analysis method used in this research is using factor analysis techniques with the help of IBM SPSS Statistics 25. The results of this study indicate that the Factors Affecting Employee Loyalty at PT. Bank Syariah Indonesia Makassar Branch Office has several factors. Namely the leadership style factor, leadership style type, work stress, fairness in compensation, work environment, commitment, service quality from an Islamic perspective and religiosity. The first highest factor is in accordance with the results of SPSS or which is the dominant factor, namely the trust factor of a leader in his employees with indicators that can be measured, namely honesty, reliability, caring and credibility where Bank Syariah Mandiri Makassar Branch Office has a significant value on these factors compared to conventional banks that have existed for a long time.
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Amir, M. (2010). Bank Syariah. Gelora Aksara.
Bangun, W. (2012). Manajemen Sumber Daya Manusia (2nd ed.). Erlangga.
Didiharyono, A. K. (2022). Statistika Ekonomi Konsep Dasar dan Penerapannya (1st ed.). Nas Media.
Hermawan, I. K. A. I. G. R. (2014). Analisis Faktor-Faktor Yang Menentukan Loyalitas Karyawan. E-Jurnal Manajemen Universitas Udayana, 3(3), 135.
Huschka, I. (2020). Leadership Creating Organizational, Interactional, and Individual Impact. https://doi.org/10.1007/978-3-030-23227-6_7
Irham, F. (2016). Perilaku Organisasi. Alfabeta, CV.
Kasmir. (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik) (PT Rajagrafindo Persada (ed.)).
Kurniawan, I. S. (2019). Faktor-faktor yang mempengaruhi loyalitas karyawan. Jurnal Ekonomi Dan Manajemen KINERJA, 16(1), 85–97.
Megawaty, M. (2019). Kepribadian Locus of Control Karyawan Marketer Pada Pt. Bank Panin Dubai Syariah. AKMEN Jurnal Ilmiah, 16, 40–49.
Mery, M., Nugroho, N., Hutabarat, F. A. M., Ciamas, E. S., & Lisa, L. (2021). Motivasi Kerja dan Budaya Organisasi Komitmen Organisasi. Seminar Nasional Sains Dan Teknologi Informasi (SENSASI), 3, 553–555. http://seminar-id.com/prosiding/index.php/sensasi/article/view/651%0Ahttp://seminar-id.com/prosiding/index.php/sensasi/article/download/651/635
Novado, A., & Hartomo, D. D. (2017). KINERJA PERBANKAN PADA KEPEMILIKAN: DOMESTIK, ASING, PEMERINTAH, DAN SWASTA.
Platonova, E., Asutay, M., Dixon, R., & Mohammad, S. (2018). The Impact of Corporate Social Responsibility Disclosure on Financial Performance: Evidence from the GCC Islamic Banking Sector. J Bus Ethics, 151. https://doi.org/https://doi.org/10.1007/s10551-016-3229-0
Poerwopuspito. (2014). Mengatasi Krisis Manusia di Perusahaan. Gramedia Widiasarana Indonesia.
Pusparani, M. (2021). Faktor Yang Mempengaruhi Kinerja Pegawai (Suatu Kajian Studi Literatur Manajemen Sumber Daya Manusia). Jurnal Ilmu Manajemen Terapan, 2(4), 534–543. https://doi.org/10.31933/jimt.v2i4.466
Putra, H. M., Abdurohman, D., & Ahyani, H. (2022). Eksistensi Filsafat Ekonomi Syari’ah sebagai Landasan Filosofis Perbankan Syari’ah di Indonesia. Ecobankers : Journal of Economy and Banking.
Rivai, V., Mansyur, R., Mutis, T., & Arafah, W. (2015). Manajemen Sumber Daya Manusia Untuk Perusahaan Dari Teori Ke Praktik. PT Raja Grafindo Persada.
Rizal, M., Samalam, A. G., Revoldai, Rahim, A., Luthfi, A., & Runi, I. (2022). PENGARUH STRES KERJA, KEPUASAN KERJA DAN KOMITMEN ORGANISASIONAL TERHADAP KINERJA KARYAWAN PADA PT. BANK TABUNGAN NEGARA (Persero) TBK KANTOR CABANG MAKASSAR. Jurnal Sains Manajemen Nitro, 1(1). https://ojs.nitromks.ac.id/index.php/jsmn
Rosanti, N. (2019). Factors Affecting The Decision Of Non Muslims To Become Customers Of Islamic Banks In Makassar. Business and Entrepreneurial Review, 19(2), 91–106. https://doi.org/10.25105/ber.v19i2.5682
Sunarsih, N. (2018). Manajemen Sumber Daya Manusia Berbasis Kompetensi: Strategi Meningkatkan Kemampuan Daya Saing Perusahaan. Jurnal Akrab Juara, 3, 17–28. http://www.neraca.co.id/article/49579/optima
Tikno, L. (2020). Leadership untuk Profesional dan Mahasiswa. Erlangga.
Verawaty. (2022). ANALYSES OF CUSTOMER LOYALTY ON CUSTOMER ORIENTED AND MARKETING COMMUNICATION PT. BANK SYARIAH INDONESIA TBK. Icobbi, 13(1), 104–116.
Wahyu, S., Singgih, M., & Azizah, N. (2022). Pengaruh Empowerment, Self Efficacy dan Budaya Organisasi Terhadap Kinerja Karyawan PT. Kreta Api Indonesia Daop 1, Jakarta. Jurnal Ekonomi & Ekonomi Syariah, 5(2), 1951–1959. http://repository.ubharajaya.ac.id/712/
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Published
2023-08-01
How to Cite
Ikawidaja, N. (2023). Factors affecting loyalty employees at Indonesia Sharia Banking Makassar Branch. Journal of Management Science (JMAS), 6(3), 546–553. Retrieved from https://exsys.iocspublisher.org/index.php/JMAS/article/view/302
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