Role of work motivation in moderate the influence of satisfaction employee work and organizational commitmenton employee performance
Abstract
State Electric Company PT (Persero) is an Indonesian state-owned company which operates in the electricity sector. In providing the best service to customers, good performance from employees is very necessary, therefore it is necessary to pay attention to the factors that influence employee performance. The aim of this research is to determine and analyze 1) the influence of job satisfaction on employee performance; 2) the influence of organizational commitment on employee performance; 3) the influence of work motivation on employee performance; 4) the influence of job satisfaction on employee performance which is mediated by work motivation; and 5) the influence of organizational commitment on employee performance which is mediated by work motivation. The research was conducted at PT PLN (Persero) Pekanbaru Area, the research data used was primary data and secondary data obtained using questionnaires, research files. The sample for this research was 127 employees, and data analysis was carried out using the SEM (Structural Equation Modling) model and in data processing the SmartPLS program was used, hypothesis testing was carried out at an alpha of 5%. The results of this research conclude that 1) job satisfaction has been proven to have a significant effect on employee performance; 2) organizational commitment is proven to have a significant effect on employee performance, 3) work motivation is proven to have a significant effect on employee performance; 4) it is proven that there is an influence of job satisfaction on employee performance which is mediated by work motivation; and 5) it is proven that there is an influence of organizational commitment on employee performance which is mediated by work motivation.
Downloads
References
Anoraga, P. (2012). Manajemen Bisnis. Rineka Cipta.
As’ad, M. (2015). Psikologi industri : Seri ilmu sumber daya manusia. Liberty.
Astuti, H. D., & Iskandar, D. (2015). Pengaruh Motivasi Terhadap Kepuasan Kerja Karyawan (Studi Kasus PT. Chitose International Tbk.). E-Proceeding Of Management, 2(2), 1232–1238.
Devi, E. K. D. (2019). Analisis Pengaruh Kepuasan Kerja dan Motivasi Terhadap Kinerja Karyawan dengan Komitmen Organisasional Sebagai Variabel Intervening. Universitas Diponegora.
Drucker, P. F. (2014). Pengantar Manajemen. Pustaka Binaman Pressindo.
Ferdinand. (2010). Metode Penelitian Manajemen (2nd ed.). BP Universitas Diponogoro.
Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2015). Multivariate Data Analysis (7th ed.). Pearson.
Handoko, T. H. (2010). Manajemen Personalia dan Sumber Daya Manusia (2nd ed.). BPFE.
Hasibuan, M. S. P. (2013). Manajemen Sumber Daya Manusia. PT. Bumi Aksara.
Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97(2), 251.
Imelda, C. (2019). Pengaruh Motivasi, Promosi, Dan Kepuasan Kerja Terhadap Kinerja Pegawai di Lingkungan Dinas Kesehatan Kabupaten Aceh Tamiang. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 254–267.
Joo, B.-K., & Lim, T. (2009). The effects of organizational learning culture, perceived job complexity, and proactive personality on organizational commitment and intrinsic motivation. Journal of Leadership & Organizational Studies, 16(1), 48–60.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. In Psychological Bulletin (Vol. 127, Issue 3, pp. 376–407). American Psychological Association. https://doi.org/10.1037/0033-2909.127.3.376
Koontz, H., Donnell, C. O., & Weihrich, H. (2013). Manajemen. Erlangga.
Kreitner, R., & Kinicki, A. (2011). Perilaku organisasi = Organizational behavior. Salemba Empat.
Lestari, P., & Djastuti, I. (2015). PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DENGAN DUKUNGAN ORGANISASI SEBAGAI VARIABEL MODERATING (Studi Pada Karyawan PT PLN (Persero) APJ Semarang). Diponegoro Journal of Management, 288–302.
Luthans, F. (2006). Perilaku Organisasi (10th ed.). PT. Andi.
Martoyo, S. (2000). Manajemen Sumber Daya Manusia. BPFE.
Mathis, R. L., & Jackson, J. H. (2016). Human Resource Management : Manajemen Sumber Daya Manusia. Terjemahan Dian Angelia. Salemba Empat.
Nitisemito, A. S. (2011). Manajemen Personalia (Manajemen Sumber Daya Manusia) (5th ed.). Ghalia.
Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of Applied Psychology, 77(6), 963.
Prabowo, H., & Lestari, V. (2013). Peran Motivasi Kerja dalam Memoderasi Pengaruh Kepuasan Kerja Karyawan dan Komitmen Organisasi terhadap Kinerja Karyawan PT. PLN (Persero). Binus Business Review, 4(1), 331–348.
Rais, R. R. (2016). Komitmen organisasi, kepuasan kerja dan lingkungan kerja terhadap kinerja karyawan di PT. PLN (Persero) Wilayah Suluttenggo. Jurnal Berkala Ilmiah Efisiensi, 16(1).
Robbins, S. P., & Judge, T. A. (2017). Organizational Behaviour (13th ed.). Salemba Empat.
Robbins, S. P., & Judge, T. A. (2018). Perilaku Organisasi. Salemba Empat.
Simamora, H. (2012). Manajemen Sumber Daya Manusia (1st ed.). STIE YKPN.
Siswanto, B. (2019). Manajemen Tenaga Kerja Rancangan dalam Pendayagunaan dan Pengembangan Unsur Tenaga Kerja. Sinar Baru.
Sopiah. (2008). Perilaku Organisasi. Andi Offset.
Tan, T. H., & Waheed, A. (2011). Herzberg’s motivation-hygiene theory and job satisfaction in the Malaysian retail sector: The mediating effect of love of money.
Way, S. A., Sturman, M. C., & Raab, C. (2010). What matters more? Contrasting the effects of job satisfaction and service climate on hotel food and beverage managers’ job performance. Cornell Hospitality Quarterly, 51(3), 379–397.
Wibowo, A. (2019). Pengaruh Komitmen Organisasi dan Motivasi Kerja terhadap Kinerja Pegawai pada Dinas Kesehatan Kabupaten Lampung Tengah. Jurnal Simplex, 2(3).