The influence of promotion, service quality, and pricing on purchase decisions at Assalaam hypermarket

  • Alfiansyah Hadi Universitas Sahid Surakarta, Indonesia
  • Rusnandari Retno Cahyani Universitas Sahid Surakarta, Indonesia
  • Annisa Indah Mutiasari Universitas Sahid Surakarta, Indonesia
Keywords: Price, Promotion, Purchasing Decisions, Retail, Service Quality

Abstract

This study aims to determine the effect of promotion, service quality, and price on purchasing decisions at Assalaam Hypermarket. This research is descriptive with a quantitative approach. The population consists of consumers shopping at Assalaam Hypermarket, with a sample of 150 respondents selected using non-random sampling techniques. The results indicate that promotion, service quality, and price significantly affect purchasing decisions. The calculation results obtained from the F-value (20.695) exceed the F-table (2.67), with a significant value of 0.000 < 0.05. Among the three variables, service quality has the most dominant influence on purchasing decisions.

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Published
2024-07-30
How to Cite
Hadi, A., Cahyani, R. R., & Mutiasari, A. I. (2024). The influence of promotion, service quality, and pricing on purchase decisions at Assalaam hypermarket. Journal of Management Science (JMAS), 7(3), 552-557. https://doi.org/10.35335/jmas.v7i3.542