Impact of happiness at work and organizational culture on employee performance: Job satisfaction as mediation
Abstract
This study examines the relationship between happiness at work and organizational culture of employee performance at the Pontianak City Regional Finance and Assets Agency (BKAD), with job satisfaction as a mediating variable. The quantitative technique used in this study was a census (saturated sample). surveyed everyone who worked at BKAD (Pontianak City Regional Finance and Assets Agency) in West Kalimantan. Data were analyzed using structural equation modeling (SEM) with SMART PLS 4.0 statistical software after 53 people were surveyed using a questionnaire. There is a statistically significant relationship between happiness at work and job satisfaction and performance, according to the findings of this study. Performance was not affected by organizational culture, but job satisfaction was. Furthermore, research has shown that happiness at work has a significant impact on employee performance. The significance of job satisfaction in improving employee performance is demonstrated by the fact that it mediates the relationship between happiness at work, organizational culture and performance.
Downloads
References
Adianita, H., Susilowati, D., & Muslinawati, R. (2021). Pengaruh Kepuasan Kerja Terhadap Kinerja Pegawai Kejaksaan Negeri Berau. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 3(2), 188–192. https://doi.org/10.47065/ekuitas.v3i2.1107
Agustien, E., & Soeling, D. (2020). Pengaruh Organizational Commitment, Happiness at Work, dan Motivasi Kerja terhadap Kinerja Pegawai di BKKBN. Jurnal Ilmu A, 8(2), 1–16.
Aris, M., Agustang, A., & Idkhan, A. M. (2021). Efektifitas Pelayanan Aparatur Sipil Dalam Meningkatkan Pelayanan Publik. Jurnal Governance Aand Politics, 1(2), 127–133.
Budi Santoso, A., & Yuliantika, R. (2022). Pengaruh Kepuasan Kerja Dan Kompensasi Terhadap Intention To Stay (Studi Kasus Pengemudi Gojek Di Kota Bandung). JIMEA | Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 6(3), 1407–1422.
Dewi, K. T. S., & Supartawan, G. (2023). Pengaruh Budaya Organisasi, Komitmen Organisasi Dan Fasilitas Kerja Terhadap Kepuasan Kerja Karyawan Pada Lpd Di Kecamatan Buleleng. Jurnal Riset Entrepreneurship, 6(1), 31. https://doi.org/10.30587/jre.v6i1.5154
Elizabeth Fauziek &Yanuar. (2024). Pengaruh Gaji Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi. Jurnal Ekonomi STIEP, 9(1), 16–25. https://doi.org/10.54526/jes.v9i1.193
Gobel, A. F., Tahir, A., Abdussamad, Z., & Gorontalo, U. N. (2023). Aparatur Sipil Negara dan Reformasi Birokrasi Republik Indonesia Nomor 6. Jurnal Manajemen Sumber Daya Manusia, Adminsitrasi Dan Pelayanan Publik, 10(4), 1371–1384.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation of Formative Measurement Models. https://doi.org/10.1007/978-3-030-80519-7_5
Hariyanto, H., Indrawati, M., & Muninghar, M. (2021). Pengaruh Budaya Organisasi, Komitmen Organisasi Dan Motivasi Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan Rs Aisyiyah Bojonegoro. Jurnal Mitra Manajemen, 5(4), 277–289. https://doi.org/10.52160/ejmm.v5i4.530
Hermania, P., Heriyadi, H., Daud, I., Ramadania, R., & Fauzan, R. (2023). The Effect Of Happiness At Work And Organizational Commitment On Employee Performance With Organizational Citizenship Behavior As Intervening Variable. Jurnal Ekonomi, 12(04), 1880–1888.
M. IRFANI HENDRI, R. P. T. R. (2021). Pengaruh Kepemimpinan Spiritual Terhadap Kinerja dengan Komitmen Afektif dan Kepuasan Kerja Sebagai Variabel Mediasi. Equator Journal of Management and Entrepreneurship (EJME), 9(2), 75–87. https://doi.org/10.26418/ejme.v9i2.47573
Martini, S., Santoso, Y., Irsyad, & Ermita. (2021). Budaya Organisasi Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Payakumbuh. Jurnal Pendidikan Tambusai, 5(3), 7414–7417.
Mooduto, Y. S., Paramata, M. R., & Karundeng, D. R. (2022). Pengaruh Budaya Organisasi, Pengetahuan, dan Keterampilan Terhadap Kinerja Pegawai. Jurnal Pendidikan Tambuasi, 6(1), 3214–3221.
Mustofa, A. C., & Prasetyo, A. R. (2020). Hubungan Antara Kebahagiaan Di Tempat Kerja Dengan Kepuasan Kerja Pada Perawat Bagian Rawat Inap Rumah Sakit Islam Sultan Agung Semarang. Jurnal EMPATI, 8(4), 665–671. https://doi.org/10.14710/empati.2019.26510
Nurhasanah, N., Jufrizen, J., & Tupti, Z. (2022). Pengaruh Etika Kerja, Budaya Organisasi Dan Beban Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 245–261. https://doi.org/10.36778/jesya.v5i1.618
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Pasaribu, L. V., & Arfusau, W. A. I. (2023). Analisis Pengaruh Budaya Organisasi dan Motivasi Terhadap Kinerja Pegawai. Adhigana Papua: Jurnal Ilmiah Magister Manajemen, 1(1), 43–54. https://doi.org/10.61331/adhiganapapua.v1i1.6
Raharja, K. S., & Wijono, S. (2021). Pengaruh Organizational Culture Terhadap Employee Performance Pada PT. X. Psychopreneur Journal, 5(2), 57–67. https://doi.org/10.37715/psy.v5i2.2228
Ravina-Ripoll, R., Díaz-García, G. A., Ahumada-Tello, E., & Galván-Vela, E. (2024). Emotional wage, happiness at work and organisational justice as triggers for happiness management. Journal of Management Development, 43(2), 236–252. https://doi.org/10.1108/JMD-02-2023-0046
Reidhead, C. (2020). Impact of Organizational Culture on Employee Satisfaction: A Case of Hilton Hotel, United Kingdom. Journal of Economics and Business, 3(1), 432–437. https://doi.org/10.31014/aior.1992.03.01.209
Romario Katagame, I. (2024). Analisis_Pengaruh_Motivasi_Komitmen_dan_Budaya_Org. 9(5).
Shi, L., Van Veldhoven, M., Kooij, D., Van De Voorde, K., & Karanika-Murray, M. (2023). High-performance work systems and individual performance: a longitudinal study of the differential roles of happiness and health well-being. Frontiers in Psychology, 14(January). https://doi.org/10.3389/fpsyg.2023.1261564
Sir, J. S., Samadara, S., & Manuain, D. W. (2021). Audit Opinion and Financial Performance of Local Governments in East Nusa Tenggara. Proceedings of the International Conference on Applied Science and Technology on Social Science (ICAST-SS 2020), 544, 478–482. https://doi.org/10.2991/assehr.k.210424.093
Soeling, P. D., Ajeng Arsanti, S. D., & Indriati, F. (2022). Organizational reputation: does it mediate the effect of employer brand attractiveness on intention to apply in Indonesia? Heliyon, 8(4), e09208. https://doi.org/10.1016/j.heliyon.2022.e09208
Sohail Butt, R., Wen, X., & Yassir Hussain, R. (2020). Mediated Effect of Employee Job Satisfaction on Employees’ Happiness at Work and Analysis of Motivational Factors: Evidence from Telecommunication Sector. Asian Business Research Journal, 5(September), 19–27. https://doi.org/10.20448/journal.518.2020.5.19.27
Stefani, G., & Santoso, T. (2020). Pengaruh job satisfaction terhadap organizational commitment pada karyawan PT. Segar dengan happiness at work dan work engagement sebagai variabel meditasi. Agora, 8(1), 1–6.
Syarifi, H., Lengkong, V. P. K., & Saerang, R. (2019). Hubungan Antara Kebahagiaan Di Tempat Kerja Dengan Kinerja Karyawan KFC Di Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(4), 5773–5782.
Walad, M. M., Meliyani, M., Ananda, S. R., Alfarezzi, A., & Suhairi, S. (2022). Pemanfaatan Sumber Daya Manusia Dalam Upaya Peningkatan Omset Penjualan. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 3(3), 450–456. https://doi.org/10.47467/elmal.v3i3.923
WIDYASWENDRA, R. K. A. (2020). Pengaruh Organizational Culture Terhadap Employee Engagement Dengan Job Satisfaction Sebagai Variable Intervening Pada Karyawan Pt Pelindo Iii (Persero). Business and Finance Journal, 5(1), 65–76. https://doi.org/10.33086/bfj.v5i1.1476