The mediation of work environment on employee performance through organizational culture and work discipline
Keywords:
Employee Performance, Organizational Culture, Work Discipline, Work EnvironmentAbstract
This study examined how organizational culture and work discipline affect employee performance, with the work environment serving as a mediating factor at PT Telkom Indonesia's Banten Region, Ciruas Office. A quantitative research method using an ex post facto design was used to investigate the connections between the variables. The study included 100 employees who were chosen through a saturated sampling method, which ensured that every individual in the population took part as a respondent. Data were gathered using structured questionnaires, which were evaluated on a 10-point Likert scale, and then analyzed through Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results showed that both the organization's culture and the level of work discipline had a positive and statistically significant impact on how well employees performed. In addition, these variables had a significant impact on the quality of the work environment. Among all the variables that were studied, the work environment had the most significant direct effect on how well employees performed. In addition, the work environment was identified as playing a major role in influencing how organizational culture, work discipline, and employee performance are connected. These results suggest that how well an employee performs is not only influenced by factors within the organization itself but is also affected by the overall working environment in a more indirect way. Therefore, organizations need to pay attention to building a strong organizational culture, improving employee behavior, and establishing a workplace that supports employees, in order to boost their performance and better accomplish the goals of the organization.
References
Aqilla, F. N., Lenih, L., Febiani, N., Amelia, S., & Sari, T. D. (2024). Pengaruh Budaya Organisasi dan Disiplin Kerja terhadap Kinerja Karyawan: Literature Review. Jurnal Disrupsi Bisnis, 7(1). https://doi.org/10.32493/drb.v7i1.35429
Hanny, C., & Adiputra, I. G. (2020). Pengaruh Budaya Organisasi Dan Disiplin Kerja Terhadap Kinerja Karyawan PT Multikarya Saranaperkasa Jakarta. Jurnal Manajerial Dan Kewirausahaan, 2(1). https://doi.org/10.24912/jmk.v2i1.7462
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications
Hartiyansyah, A. (2022). Pengaruh budaya organisasi islami, lingkungan kerja dan pengalaman kerja terhadap kinerja karyawan dengan disiplin kerja sebagai variabel moderasi (studi kasus pada pegawai badan keuangan umum daerah Kabupaten Semarang). Skripsi, (63040170003).
Hidayat, M., Sari, N., & Putra, R. (2024). The Mediating Role of Work Environment in the Relationship between Organizational Culture and Employee Performance. Jurnal Aplikasi Manajemen, 22(3), 567–579.
Lawren, C., & Ekawati, S. (2023). Pengaruh Motivasi Kerja, Kompensasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan PT TSA di Bogor. Jurnal Manajerial Dan Kewirausahaan, 5(1). https://doi.org/10.24912/jmk.v5i1.22561
Madona, O. J. A., Farida, U., & Purwaningrum, T. (2022). Pengaruh Budaya Organisasi, Komunikasi dan Kepemimpinan Transformasional Terhadap Employee Engagement Karyawan Ekspedisi Anteraja Cabang Ponorogo. ISOQUANT : Jurnal Ekonomi, Manajemen Dan Akuntansi, 6(2). https://doi.org/10.24269/iso.v6i2.1464
Marpaung, Putri Annisa Darmawan, A. (2022). Pengaruh Budaya Organisasi, Kepemimpinan, Lingkungan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan. Journal of Applied Managerial Accounting, 6(1).
Marsela, P. (2024). Pengaruh Budaya Organisasi Dan Disiplin Kerja Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Mediasi Di PT Kaltim Prima Coal. JPEK (Jurnal Pendidikan Ekonomi Dan Kewirausahaan), 8(2). https://doi.org/10.29408/jpek.v8i2.25453
Mudiansyah, P., Rauly Sijabat, & Bayu Kurniawan. (2025). Pengaruh Kedisiplinan Kerja, Keterampilan Kerja, Kompensasi, Motivasi Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan PT. Misaja Mitra. Jurnal Ilmiah Manajemen Bisnis Dan Ekonomi Kreatif, 4(1). https://doi.org/10.26877/jibeka.v4i1.1256
Mulyani, T., & Pratama, R. A. (2023). Pengaruh Motivasi Kerja, Loyalitas Kerja, dan Lingkungan Kerja terhadap Produktivitas Kerja Karyawan. Revenue: Lentera Bisnis Manajemen, 1(03). https://doi.org/10.59422/lbm.v1i03.136
Nugroho, R., & Fitriani, S. (2024). Work Environment and Employee Performance: The Role of Job Satisfaction in Indonesian Companies. Jurnal Manajemen dan Kewirausahaan, 26(2), 112–124.
Nuswantoro, M. A. (2021). Pengaruh Dukungan Organisasi, Budaya Organisasi terhadap Employee Engagement yang berimplementasi pada Loyalitas Karyawan. Jurnal Ilmiah Bidang Ilmu Ekonomi, 19(2).
Pereira, S., & Said, S. (2020). Pengaruh Disiplin Kerja, Lingkungan Kerja, dan Motivasi Kerja Terhadap Kinerja Pegawai. PARADOKS: Jurnal Ilmu Ekonomi, 2(2). https://doi.org/10.33096/paradoks.v2i2.167
Pereira, L. M., Costa, A. P. C. S., & collaborators. (2024). Use of Partial Least Squares Structural Equation Modeling (PLS-SEM) in applied research. Applied Sciences, 14(2), 628
Pratama, Y., Wijaya, H., & Lestari, D. (2025). Work Discipline and Employee Performance: Evidence from Service Sector Organizations. Jurnal Administrasi Bisnis, 19(1), 33–47.
Pratiwi, A., & Martono, S. (2017). Pengaruh Budaya Organisasi, Lingkungan Kerja Dan Disiplin Kerja Pada Kinerja Karyawan. Management Analysis Journal, 6(4).
Purwadi, D., Ahmad, G., & Haryoto, C. Y. (2025). The influence of compensation, competence, and work environment on employee performance at PT. Indo Graha Utama with job satisfaction as a mediating variable. Paradoks: Jurnal Ilmu Ekonomi, 8(4), 328–340.
Rahmawati, D., & Setiawan, A. (2024). The Influence of Organizational Culture on Employee Performance through Organizational Commitment. Jurnal Manajemen Bisnis, 21(1), 45–58.
Salain, P. P. putra. (2022). PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BANK PERKREDITAN RAKYAT CHANDRA TABANAN. MANAJEMEN DEWANTARA, 6(1). https://doi.org/10.26460/md.v6i1.12025
Sari, N. (2020). Pengaruh Disiplin Kerja, Budaya Organisasi, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Etos Kerja Sebagai Variabel Moderasi. Manajemen.
Suryani, E., & Kurniawan, F. (2023). The Effect of Work Discipline on Employee Performance through Work Environment as a Mediating Variable. Jurnal Manajemen Teori dan Terapan, 16(2), 201–214
Syaputra, D., et al. (2025). The influence of compensation, work environment and organizational culture on employee performance through job satisfaction. AMAR: Journal of Management and Business Research
Wahyuni, F., Syamsidar, S., & Murad, S. (2025). Pengaruh Lingkungan Kerja dan Disiplin Kerja terhadap Kinerja Karyawan dengan Budaya Organisasi sebagai Variabel Moderasi pada RSU Meutia Banda Aceh. Jurnal Ilmiah Manajemen Muhammadiyah Aceh, 15(2). https://doi.org/10.37598/jimma.v15i2.36
