The influence of job satisfaction on work motivation and it is impact on employee performance at PT. Satria Utama in Garut Regency
Keywords:
Employee Performance, Job Satisfaction, Work MotivationAbstract
Using the use of work motivation as a mediator, this study seeks to compare the direct and indirect effects of job satisfaction on employee performance because to improve employee performance the step taken has to be effective and efficient with absolute evidence. Many types of research have been showing that job satisfaction has an impact on both employee performance and work motivation. Employee performance is influenced by work motivation as well, and it is considered that work motivation could be able to mediate the impact of Job satisfaction on employee performance. Respondents in this study are all employees of PT. Satria Utama in Garut Regency. There are 87 employees in total, and path analysis, techniques ate being used to determine which path, considering both direct and indirect effects, is the most effective. The study’s findings indicate that every variable falls within the “high†category. This study’s findings also regression lines have a positive value, demonstrating the existence of both a direct and indirect effect. Based on the comparison of the regression value, it was determined that work motivation had a direct effect on employee performance at PT. Satria Utama in Garut Regency, with the direct effect value being higher than the direct effect.
References
Adamopoulos, I. P. (2022). Job Satisfaction in Public Health Care Sector, Measures Scales and Theoretical Background. European Journal of Environment and Public Health, 6(2), em0116. https://doi.org/10.21601/ejeph/12187
Adamopoulos, I. P., & Syrou, N. F. (2022). Associations and Correlations of Job Stress, Job Satisfaction and Burn out in Public Health Sector. European Journal of Environment and Public Health, 6(2), em0113. https://doi.org/10.21601/ejeph/12166
Adi, N. (2022). Research in Business & Social Science Determinants of employee performance : The mediating role of job satisfaction. International Journal of Research in Business and Social Science, 11(2), 144–156.
Al-Sada, M., Al-Esmael, B., & Faisal, M. N. (2017). Influence of organizational culture and leadership style on employee satisfaction, commitment and motivation in the educational sector in Qatar. EuroMed Journal of Business, 12(2), 163–188. https://doi.org/10.1108/EMJB-02-2016-0003
Alfarizi, A., & Haryadi, D. (2022). Mediating of Job Satisfaction in Improving Employee Performance with The Role Of Empowerment And Work Discipline. Jurnal Mantik, 6(2), 1892–1902. www.iocscience.org/ejournal/index.php/mantik/index
Andrianto, T., & Siringoringo, J. P. (2020). the Influence of Work Environment and Motivation on Employee Performance in Wood Factory. International Journal of Economics, Business and Accounting Research (IJEBAR), 4(01), 191–196. https://doi.org/10.29040/ijebar.v4i01.948
Ayundasari, D. Y., Sudiro, A., & Irawanto, D. W. (2017). Self-Efficacy Mediated By Job Satisfaction. Journal of Applied Management, 15(4), 587–599.
Bernardin, O., & Russel, D. (2016). Perilaku Organisasi Terjemahan (Jilid 3). Andi Offset.
Caillier, J. G. (2013). Satisfaction With Work-Life Benefits and Organizational Commitment/Job Involvement: Is There a Connection? Review of Public Personnel Administration, 33(4), 340–364. https://doi.org/10.1177/0734371X12443266
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Diputra, ida bagus gede surya. (2014). 2014 2014 2014 Surya Diputra , Ida Bagus Gede ; Riana , I Gede TERHADAP MOTIVASI KERJA KARYAWAN PADA HARD Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 03(05).
Ganta, V. C. (2014). Motivation in the Workplace To Improve the Employee Performance Vinay Chaitanya Ganta. International Journal of Engineering Technology, 2(6), 221–230. www.ijetmas.com
Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69. https://doi.org/10.52970/grhrm.v2i1.160
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia (Revisi). Bumi Aksara.
Hindardjo, A., Fikri Pratama, M., & Ali, J. (2022). Analysis of the Influence of Competence and Work Culture on Employee Performance with Moderation of Exit Intentions: A Case Study at Bank Syariah Indonesia. International Journal of Management Science and Application, 1(1), 1–17. https://doi.org/10.58291/ijmsa.v1i1.21
Jamal Ali, B., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21–30. https://doi.org/10.22161/ijebm.5.2.3
Khassawneh, O., & Elrehail, H. (2022). The Effect of Participative Leadership Style on Employees’ Performance: The Contingent Role of Institutional Theory. Administrative Sciences, 12(4). https://doi.org/10.3390/admsci12040195
Kreitner, R., & Kinicki, A. (2014). Organizational Behavioral (Fifth Edit). McGraw-Hill.
Kurnia, F. M. (2020). Pengaruh Kepuasan, Disiplin dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Satria Utama Di Kabupaten Garut. Tesis. Universias Pendidikan Indonesia (UPI). Bandung.
Kurnia, F. M., & Senen, S. H. (2020). Analisis Kepuasan Kerja dan Disiplin Terhadap Kinerja Karyawan PT. Sarana Bangunan Prima Jaya Di Kota Tangerang. Jurnal Ilmu Manajemen Dan Bisnis, 11(2), 129–140.
Lestari, Y. W., Broto, B. E., & Prayoga, Y. (2022). The Effect Of Motivation, Communication And Job Satisfaction On Employee Performance. International Journal of Science, Technology & Management, 3(2), 530–536. https://doi.org/10.46729/ijstm.v3i2.481
Liu, Y. X., Wang, S., Zhang, J., & Li, S. J. (2022). When and How Job Design Influences Work Motivation: A Self-Determination Theory Approach. Psychological Reports, 125(3), 1573–1600. https://doi.org/10.1177/00332941211027320
Locke, J. (1976). The nature and causes of job satisfaction. Rand McNally.
Luthans, F. (2019). Organizational behavior an evidence-based approach 17th edition. In J. Beck (Ed.), Organizational behavior: an edivence-based approach (Seventeent). McGraw-Hill Irwin.
Mangkunegara, A. A. A. P. (2020). Manajemen Sumber Daya Manusia Instansi (Edisi XIV). PT Remaja Rosdakarya.
Mathis, R. L., & Jackson, J. H. (2019). Manajemen Sumber Daya Manusia. Salemba Empat.
Mathis, Robert. L., & Jackson, J. H. (2017). Manajemen Sumber Daya Manusia (Cetakan ke). Salemba Empat.
Megawati, M., Hamdat, A., & Aida, N. (2022). Examining Linkage Leadership Style, Employee Commitment, Work Motivation, Work Climate on Satisfaction and Performance. Golden Ratio of Human Resource Management, 2(1), 01–14. https://doi.org/10.52970/grhrm.v2i1.86
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence and Compensation (A STUDY OF HUMAN RESOURCE MANAGEMENT LITERATURE STUDIES). DIJDBM: Dinasti International Journal Business Management, 1(4), 645–662. https://doi.org/10.31933/DIJDBM
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
Rivai, V. (2020a). Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktek. (Cetakan Pe). Murai Kencana.
Rivai, V. (2020b). Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktek (Cetakan Pe). Murai Kencana.
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Robbins, S. P., & Coulter, M. (2019). Manajemen. Erlangga.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. (Seventeent). Prentice Hall: Pearson.
Robbins, S. P., & Timothy, A. J. (2017). Organizational Behavior. Pearson, 290.
Sadiq, M. W., Hameed, J., Huo, C., & Abdullah, M. I. (2022). Service innovation in small neighborhood family firms: An advanced approach to enhance employee’s performance through social and psychological rewards. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.984848
Sedarmayanti. (2017). Perencanaan dan Pengembangan Sumber Daya Manusia. . PT Refika Aditama.
Sembiring, M., Jufrizen, & Tanjung, H. (2021). “Efek Mediasi Kepuasan Kerja Pada Pengaruh Motivasi Dan Kemampuan Kerja Terhadap Kinerja Pegawai.†Jurnal Ilmiah Magister Manajemen, 4(1), 131–144.
Setyowati, W., & Sofingi, A. (2022). Determinants of Employee Performance with Work Motivation as an Intervening Variable at the Semarang City Search and Rescue Office. APTISI Transactions on Management (ATM), 6(1), 19–29. https://doi.org/10.33050/atm.v6i1.1638
Sutrisno, E. (2017). Manajemen Sumber Daya Manusia (Pertama). Penerbit Kencana.
Tarigan, Josua, Cahya, Jordan, Albert, & Hatane. (2021). u Productivity on Company Financial Performance : Evidence of As ia Bu sin es tu s S die s l o na ur Jo f A sia Bu es s S die. Journal of Asia Business Studies, 16(6), 1041–1065. https://doi.org/doi.org/10.1108/JABS-04-2021-0154
Wahyudi, W. (2022). Five components of work motivation in the achievement of lecturer performance. Scientific Journal of Reflection, 5(2), 466–473. https://doi.org/doi.org/10.37481/sjr.v5i2.528
Yasa, I. G. R., & Dewi, A. A. S. K. (2019). Pengaruh Stres Kerja Terhadap Kepuasan Kerja Dengan Motivasi Kerja Sebagai Variabel Mediasi. 8(3), 1203–1229.
Yuniarsih, T. (2018). Kinerja Unggul Sumber Daya Manusia (Cetakan II). Rizqi Press.
Yuniarsih, T., & Suwatno. (2016). Manajemen Sumber Daya Manusia Teori, Aplikasi dan Isu Penelitian (kelima). Alfabeta.
Żerebecki, B. G., & Opree, S. J. (2022). The direct and indirect effects of social technology use on children’s life satisfaction. International Journal of Child-Computer Interaction, 34(1), 74–82. https://doi.org/10.1016/j.ijcci.2022.100538
Adamopoulos, I. P., & Syrou, N. F. (2022). Associations and Correlations of Job Stress, Job Satisfaction and Burn out in Public Health Sector. European Journal of Environment and Public Health, 6(2), em0113. https://doi.org/10.21601/ejeph/12166
Adi, N. (2022). Research in Business & Social Science Determinants of employee performance : The mediating role of job satisfaction. International Journal of Research in Business and Social Science, 11(2), 144–156.
Al-Sada, M., Al-Esmael, B., & Faisal, M. N. (2017). Influence of organizational culture and leadership style on employee satisfaction, commitment and motivation in the educational sector in Qatar. EuroMed Journal of Business, 12(2), 163–188. https://doi.org/10.1108/EMJB-02-2016-0003
Alfarizi, A., & Haryadi, D. (2022). Mediating of Job Satisfaction in Improving Employee Performance with The Role Of Empowerment And Work Discipline. Jurnal Mantik, 6(2), 1892–1902. www.iocscience.org/ejournal/index.php/mantik/index
Andrianto, T., & Siringoringo, J. P. (2020). the Influence of Work Environment and Motivation on Employee Performance in Wood Factory. International Journal of Economics, Business and Accounting Research (IJEBAR), 4(01), 191–196. https://doi.org/10.29040/ijebar.v4i01.948
Ayundasari, D. Y., Sudiro, A., & Irawanto, D. W. (2017). Self-Efficacy Mediated By Job Satisfaction. Journal of Applied Management, 15(4), 587–599.
Bernardin, O., & Russel, D. (2016). Perilaku Organisasi Terjemahan (Jilid 3). Andi Offset.
Caillier, J. G. (2013). Satisfaction With Work-Life Benefits and Organizational Commitment/Job Involvement: Is There a Connection? Review of Public Personnel Administration, 33(4), 340–364. https://doi.org/10.1177/0734371X12443266
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Diputra, ida bagus gede surya. (2014). 2014 2014 2014 Surya Diputra , Ida Bagus Gede ; Riana , I Gede TERHADAP MOTIVASI KERJA KARYAWAN PADA HARD Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 03(05).
Ganta, V. C. (2014). Motivation in the Workplace To Improve the Employee Performance Vinay Chaitanya Ganta. International Journal of Engineering Technology, 2(6), 221–230. www.ijetmas.com
Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69. https://doi.org/10.52970/grhrm.v2i1.160
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia (Revisi). Bumi Aksara.
Hindardjo, A., Fikri Pratama, M., & Ali, J. (2022). Analysis of the Influence of Competence and Work Culture on Employee Performance with Moderation of Exit Intentions: A Case Study at Bank Syariah Indonesia. International Journal of Management Science and Application, 1(1), 1–17. https://doi.org/10.58291/ijmsa.v1i1.21
Jamal Ali, B., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21–30. https://doi.org/10.22161/ijebm.5.2.3
Khassawneh, O., & Elrehail, H. (2022). The Effect of Participative Leadership Style on Employees’ Performance: The Contingent Role of Institutional Theory. Administrative Sciences, 12(4). https://doi.org/10.3390/admsci12040195
Kreitner, R., & Kinicki, A. (2014). Organizational Behavioral (Fifth Edit). McGraw-Hill.
Kurnia, F. M. (2020). Pengaruh Kepuasan, Disiplin dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Satria Utama Di Kabupaten Garut. Tesis. Universias Pendidikan Indonesia (UPI). Bandung.
Kurnia, F. M., & Senen, S. H. (2020). Analisis Kepuasan Kerja dan Disiplin Terhadap Kinerja Karyawan PT. Sarana Bangunan Prima Jaya Di Kota Tangerang. Jurnal Ilmu Manajemen Dan Bisnis, 11(2), 129–140.
Lestari, Y. W., Broto, B. E., & Prayoga, Y. (2022). The Effect Of Motivation, Communication And Job Satisfaction On Employee Performance. International Journal of Science, Technology & Management, 3(2), 530–536. https://doi.org/10.46729/ijstm.v3i2.481
Liu, Y. X., Wang, S., Zhang, J., & Li, S. J. (2022). When and How Job Design Influences Work Motivation: A Self-Determination Theory Approach. Psychological Reports, 125(3), 1573–1600. https://doi.org/10.1177/00332941211027320
Locke, J. (1976). The nature and causes of job satisfaction. Rand McNally.
Luthans, F. (2019). Organizational behavior an evidence-based approach 17th edition. In J. Beck (Ed.), Organizational behavior: an edivence-based approach (Seventeent). McGraw-Hill Irwin.
Mangkunegara, A. A. A. P. (2020). Manajemen Sumber Daya Manusia Instansi (Edisi XIV). PT Remaja Rosdakarya.
Mathis, R. L., & Jackson, J. H. (2019). Manajemen Sumber Daya Manusia. Salemba Empat.
Mathis, Robert. L., & Jackson, J. H. (2017). Manajemen Sumber Daya Manusia (Cetakan ke). Salemba Empat.
Megawati, M., Hamdat, A., & Aida, N. (2022). Examining Linkage Leadership Style, Employee Commitment, Work Motivation, Work Climate on Satisfaction and Performance. Golden Ratio of Human Resource Management, 2(1), 01–14. https://doi.org/10.52970/grhrm.v2i1.86
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence and Compensation (A STUDY OF HUMAN RESOURCE MANAGEMENT LITERATURE STUDIES). DIJDBM: Dinasti International Journal Business Management, 1(4), 645–662. https://doi.org/10.31933/DIJDBM
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
Rivai, V. (2020a). Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktek. (Cetakan Pe). Murai Kencana.
Rivai, V. (2020b). Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktek (Cetakan Pe). Murai Kencana.
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Robbins, S. P., & Coulter, M. (2019). Manajemen. Erlangga.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. (Seventeent). Prentice Hall: Pearson.
Robbins, S. P., & Timothy, A. J. (2017). Organizational Behavior. Pearson, 290.
Sadiq, M. W., Hameed, J., Huo, C., & Abdullah, M. I. (2022). Service innovation in small neighborhood family firms: An advanced approach to enhance employee’s performance through social and psychological rewards. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.984848
Sedarmayanti. (2017). Perencanaan dan Pengembangan Sumber Daya Manusia. . PT Refika Aditama.
Sembiring, M., Jufrizen, & Tanjung, H. (2021). “Efek Mediasi Kepuasan Kerja Pada Pengaruh Motivasi Dan Kemampuan Kerja Terhadap Kinerja Pegawai.†Jurnal Ilmiah Magister Manajemen, 4(1), 131–144.
Setyowati, W., & Sofingi, A. (2022). Determinants of Employee Performance with Work Motivation as an Intervening Variable at the Semarang City Search and Rescue Office. APTISI Transactions on Management (ATM), 6(1), 19–29. https://doi.org/10.33050/atm.v6i1.1638
Sutrisno, E. (2017). Manajemen Sumber Daya Manusia (Pertama). Penerbit Kencana.
Tarigan, Josua, Cahya, Jordan, Albert, & Hatane. (2021). u Productivity on Company Financial Performance : Evidence of As ia Bu sin es tu s S die s l o na ur Jo f A sia Bu es s S die. Journal of Asia Business Studies, 16(6), 1041–1065. https://doi.org/doi.org/10.1108/JABS-04-2021-0154
Wahyudi, W. (2022). Five components of work motivation in the achievement of lecturer performance. Scientific Journal of Reflection, 5(2), 466–473. https://doi.org/doi.org/10.37481/sjr.v5i2.528
Yasa, I. G. R., & Dewi, A. A. S. K. (2019). Pengaruh Stres Kerja Terhadap Kepuasan Kerja Dengan Motivasi Kerja Sebagai Variabel Mediasi. 8(3), 1203–1229.
Yuniarsih, T. (2018). Kinerja Unggul Sumber Daya Manusia (Cetakan II). Rizqi Press.
Yuniarsih, T., & Suwatno. (2016). Manajemen Sumber Daya Manusia Teori, Aplikasi dan Isu Penelitian (kelima). Alfabeta.
Żerebecki, B. G., & Opree, S. J. (2022). The direct and indirect effects of social technology use on children’s life satisfaction. International Journal of Child-Computer Interaction, 34(1), 74–82. https://doi.org/10.1016/j.ijcci.2022.100538
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2023-10-20
How to Cite
Kurnia, F. M. (2023). The influence of job satisfaction on work motivation and it is impact on employee performance at PT. Satria Utama in Garut Regency . Journal of Management Science (JMAS), 6(4), 625–632. Retrieved from https://exsys.iocspublisher.org/index.php/JMAS/article/view/315
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