The relationship between work motivation, work environment, and work output of health workers at the Bandar Khalifah Deliserdang Health Center
Keywords:
Health Workers, Organizational Culture, Productivity, Work MotivationAbstract
The purpose of this study was to determine the relationship between work motivation and organizational culture on the performance of the Bandar Khalifah Health Center, Deliserdang Regency. The implication of this study is to be able to improve the ability of a leader and the existing organizational culture, so that aspects of employee job satisfaction can be met, because in general high employee job satisfaction will be able to increase the work motivation of the Bandar Khalifah Health Center staff, Deliserdang Regency. The performance of health workers is a critical factor in ensuring the delivery of effective and quality health services, especially at the primary healthcare level such as community health centers (Puskesmas). In Indonesia, Puskesmas serve as the frontline for promoting, preventing, and treating public health issues. The Bandar Khalifah Deliserdang Health Center is one such facility that plays an essential role in addressing the health needs of the local community. However, the quality of services provided is often influenced by internal factors, including work motivation and the work environment. Motivation drives employees to perform their duties diligently and achieve institutional goals, while the work environmentâ€â€ÂÂÂÂencompassing physical conditions, organizational culture, and interpersonal relationshipsâ€â€ÂÂÂÂaffects job satisfaction and overall productivity.
References
1345-Article Text-3255-1-10-20210814. (n.d.).
1485-Article Text-3808-1-10-20220429. (n.d.).
1611760755journal. (n.d.).
Afolabi, A., Fernando, S., & Bottiglieri, T. (2018). The effect of organisational factors in motivating healthcare employees: a systematic review. In British Journal of Healthcare Management (Vol. 24).
Agung, A., Indraningrat, N., Dwi Widyani, A. A., Vipraprastha, T., Ekonomi, F., Bisnis, D., & Denpasar, U. M. (2022). PENGARUH MOTIVASI KERJA, BUDAYA ORGANISAI DAN KERJASAMA TIM TERHADAP KINERJA KARYAWAN PADA PT PERGI BERLIBUR INDONESIA. 3.
Dayani, J., Daniel, C., Program, K., Manajemen, S., Ekonomi, F., & Bisnis, D. (2020). Pengaruh Motivasi Kerja dan Budaya Organisasi terhadap Kinerja Karyawan Pada PT. Citra Harapan Anugrah: Vol. II (Issue 4).
document (9). (n.d.).
GracÃÂÂÂÂÂa-Pérez, M. L., & Gil-Lacruz, M. (2018). The impact of a continuing training program on the perceived improvement in quality of health care delivered by health care professionals. Evaluation and Program Planning, 66, 33–38. https://doi.org/10.1016/j.evalprogplan.2017.09.009
Hemakumara, H. (2020). The Impact of Motivation on Job Performance: A Review of Literature. Journal of Human Resources Management and Labor Studies, 8(2). https://doi.org/10.15640/jhrmls.v8n2a3
Irfan, M. (2022). Peran Lingkungan Kerja, Keadilan Organisasi, dan Budaya Organisasi terhadap Kepuasan Kerja Karyawan. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 3(3). https://doi.org/10.47065/ekuitas.v3i3.1315
Karaferis, D., Aletras, V., Raikou, M., & Niakas, D. (2022). Factors Influencing Motivation and Work Engagement of Healthcare Professionals. Materia Socio-Medica, 34(3), 216–224. https://doi.org/10.5455/msm.2022.34.216-224
Kerja, P. M., Organisasi, B., Lingkungan Kerja, D., Kepuasan, T., Karyawan, K., Sri, P. T., Isman, R., Adinda, T., Shavira, V., & Febrian, W. D. (n.d.). BULLET : Jurnal Multidisiplin Ilmu. https://journal.mediapublikasi.id/index.php/bullet
KINERJA KARYAWAN AISYIYAH BOJONEGORO Hariyanto, D. R., Indrawati, M., & Wijaya Putra Surabaya, U. (2021). Jurnal Mitra Manajemen (JMM Online). JMM Online, 5(2), 277–289.
Kitsios, F., & Kamariotou, M. (2021). Job satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4). https://doi.org/10.1016/j.heliyon.2021.e06857
Krijgsheld, M., Tummers, L. G., & Scheepers, F. E. (2022). Job performance in healthcare: a systematic review. BMC Health Services Research, 22(1). https://doi.org/10.1186/s12913-021-07357-5
Momanyi, G. O., Adoyo, M. A., Mwangi, E. M., & Mokua, D. O. (2016). Value of training on motivation among health workers in Narok county, Kenya. Pan African Medical Journal, 23. https://doi.org/10.11604/pamj.2016.23.261.8414
Naibaho, T., & Naibaho, W. (2024). The Influence of interpersonal communication, work environment, and job satisfaction on job loyalty employees of PT. Tamtama Mulia Abadi. In International Journal on Social Science, Economics and Art (Vol. 14, Issue 1).
Saji, A., Alharbi, A., Awadh, Y., Alrehaili, M., Abdulaziz, T., Alhejaili, H., Musleh, M., Al-Hujaili, H., Alsaedi, A. B., Alsaedi, I. S., Aljwaedi, S., Alghurabi, M. M., Dakhil, S., Mohammadi, A. L., Alsaedi, S., & Alghurabi, M. (2024). The Role of Organizational Culture in Shaping Healthcare Service Quality: A Theoretical Perspective. 7, 5.
Shiri, R., El-Metwally, A., Sallinen, M., Pöyry, M., Härmä, M., & Toppinen-Tanner, S. (2023). The Role of Continuing Professional Training or Development in Maintaining Current Employment: A Systematic Review. In Healthcare (Switzerland) (Vol. 11, Issue 21). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/healthcare11212900
Somani, R., Muntaner, C., Hillan, E., Velonis, A. J., & Smith, P. (2021). A Systematic Review: Effectiveness of Interventions to De-escalate Workplace Violence against Nurses in Healthcare Settings. In Safety and Health at Work (Vol. 12, Issue 3, pp. 289–295). Elsevier B.V. https://doi.org/10.1016/j.shaw.2021.04.004
Tetuko, B. (2012). Educational Management 1 (2) (2012) Educational Management PENGARUH MOTIVASI KERJA, BUDAYA ORGANISASI, KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KEPUASAN KERJA DAN KINERJA GURU SMA SWASTA DI KABUPATEN GROBOGAN. http://journal.unnes.ac.id/sju/index.php/eduman
Veenstra, G. L., Dabekaussen, K. F. A. A., Molleman, E., Heineman, E., & Welker, G. A. (2022a). Health care professionals’ motivation, their behaviors, and the quality of hospital care: A mixed-methods systematic review. In Health Care Management Review (Vol. 47, Issue 2, pp. 155–167). Lippincott Williams and Wilkins. https://doi.org/10.1097/HMR.0000000000000284
Veenstra, G. L., Dabekaussen, K. F. A. A., Molleman, E., Heineman, E., & Welker, G. A. (2022b). Health care professionals’ motivation, their behaviors, and the quality of hospital care: A mixed-methods systematic review. In Health Care Management Review (Vol. 47, Issue 2, pp. 155–167). Lippincott Williams and Wilkins. https://doi.org/10.1097/HMR.0000000000000284
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.890400
1485-Article Text-3808-1-10-20220429. (n.d.).
1611760755journal. (n.d.).
Afolabi, A., Fernando, S., & Bottiglieri, T. (2018). The effect of organisational factors in motivating healthcare employees: a systematic review. In British Journal of Healthcare Management (Vol. 24).
Agung, A., Indraningrat, N., Dwi Widyani, A. A., Vipraprastha, T., Ekonomi, F., Bisnis, D., & Denpasar, U. M. (2022). PENGARUH MOTIVASI KERJA, BUDAYA ORGANISAI DAN KERJASAMA TIM TERHADAP KINERJA KARYAWAN PADA PT PERGI BERLIBUR INDONESIA. 3.
Dayani, J., Daniel, C., Program, K., Manajemen, S., Ekonomi, F., & Bisnis, D. (2020). Pengaruh Motivasi Kerja dan Budaya Organisasi terhadap Kinerja Karyawan Pada PT. Citra Harapan Anugrah: Vol. II (Issue 4).
document (9). (n.d.).
GracÃÂÂÂÂÂa-Pérez, M. L., & Gil-Lacruz, M. (2018). The impact of a continuing training program on the perceived improvement in quality of health care delivered by health care professionals. Evaluation and Program Planning, 66, 33–38. https://doi.org/10.1016/j.evalprogplan.2017.09.009
Hemakumara, H. (2020). The Impact of Motivation on Job Performance: A Review of Literature. Journal of Human Resources Management and Labor Studies, 8(2). https://doi.org/10.15640/jhrmls.v8n2a3
Irfan, M. (2022). Peran Lingkungan Kerja, Keadilan Organisasi, dan Budaya Organisasi terhadap Kepuasan Kerja Karyawan. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 3(3). https://doi.org/10.47065/ekuitas.v3i3.1315
Karaferis, D., Aletras, V., Raikou, M., & Niakas, D. (2022). Factors Influencing Motivation and Work Engagement of Healthcare Professionals. Materia Socio-Medica, 34(3), 216–224. https://doi.org/10.5455/msm.2022.34.216-224
Kerja, P. M., Organisasi, B., Lingkungan Kerja, D., Kepuasan, T., Karyawan, K., Sri, P. T., Isman, R., Adinda, T., Shavira, V., & Febrian, W. D. (n.d.). BULLET : Jurnal Multidisiplin Ilmu. https://journal.mediapublikasi.id/index.php/bullet
KINERJA KARYAWAN AISYIYAH BOJONEGORO Hariyanto, D. R., Indrawati, M., & Wijaya Putra Surabaya, U. (2021). Jurnal Mitra Manajemen (JMM Online). JMM Online, 5(2), 277–289.
Kitsios, F., & Kamariotou, M. (2021). Job satisfaction behind motivation: An empirical study in public health workers. Heliyon, 7(4). https://doi.org/10.1016/j.heliyon.2021.e06857
Krijgsheld, M., Tummers, L. G., & Scheepers, F. E. (2022). Job performance in healthcare: a systematic review. BMC Health Services Research, 22(1). https://doi.org/10.1186/s12913-021-07357-5
Momanyi, G. O., Adoyo, M. A., Mwangi, E. M., & Mokua, D. O. (2016). Value of training on motivation among health workers in Narok county, Kenya. Pan African Medical Journal, 23. https://doi.org/10.11604/pamj.2016.23.261.8414
Naibaho, T., & Naibaho, W. (2024). The Influence of interpersonal communication, work environment, and job satisfaction on job loyalty employees of PT. Tamtama Mulia Abadi. In International Journal on Social Science, Economics and Art (Vol. 14, Issue 1).
Saji, A., Alharbi, A., Awadh, Y., Alrehaili, M., Abdulaziz, T., Alhejaili, H., Musleh, M., Al-Hujaili, H., Alsaedi, A. B., Alsaedi, I. S., Aljwaedi, S., Alghurabi, M. M., Dakhil, S., Mohammadi, A. L., Alsaedi, S., & Alghurabi, M. (2024). The Role of Organizational Culture in Shaping Healthcare Service Quality: A Theoretical Perspective. 7, 5.
Shiri, R., El-Metwally, A., Sallinen, M., Pöyry, M., Härmä, M., & Toppinen-Tanner, S. (2023). The Role of Continuing Professional Training or Development in Maintaining Current Employment: A Systematic Review. In Healthcare (Switzerland) (Vol. 11, Issue 21). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/healthcare11212900
Somani, R., Muntaner, C., Hillan, E., Velonis, A. J., & Smith, P. (2021). A Systematic Review: Effectiveness of Interventions to De-escalate Workplace Violence against Nurses in Healthcare Settings. In Safety and Health at Work (Vol. 12, Issue 3, pp. 289–295). Elsevier B.V. https://doi.org/10.1016/j.shaw.2021.04.004
Tetuko, B. (2012). Educational Management 1 (2) (2012) Educational Management PENGARUH MOTIVASI KERJA, BUDAYA ORGANISASI, KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KEPUASAN KERJA DAN KINERJA GURU SMA SWASTA DI KABUPATEN GROBOGAN. http://journal.unnes.ac.id/sju/index.php/eduman
Veenstra, G. L., Dabekaussen, K. F. A. A., Molleman, E., Heineman, E., & Welker, G. A. (2022a). Health care professionals’ motivation, their behaviors, and the quality of hospital care: A mixed-methods systematic review. In Health Care Management Review (Vol. 47, Issue 2, pp. 155–167). Lippincott Williams and Wilkins. https://doi.org/10.1097/HMR.0000000000000284
Veenstra, G. L., Dabekaussen, K. F. A. A., Molleman, E., Heineman, E., & Welker, G. A. (2022b). Health care professionals’ motivation, their behaviors, and the quality of hospital care: A mixed-methods systematic review. In Health Care Management Review (Vol. 47, Issue 2, pp. 155–167). Lippincott Williams and Wilkins. https://doi.org/10.1097/HMR.0000000000000284
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.890400
Downloads
Published
2025-07-28
How to Cite
Naibaho, T., & Naibaho, W. (2025). The relationship between work motivation, work environment, and work output of health workers at the Bandar Khalifah Deliserdang Health Center. Journal of Management Science (JMAS), 8(3), 536–543. Retrieved from https://exsys.iocspublisher.org/index.php/JMAS/article/view/693
Issue
Section
Articles
